Privacy policy

It is important to us to protect your data, which may be collected on the occasion of your visit to www.lind-hotel.de. The legal provisions for the protection of your data can be found in the Basic Data Protection Regulation and the Federal Data Protection Act. The responsible party in terms of data protection regulations is Lind Hotel GmbH, Am Nordtor 1, 33397 Rietberg. If you have any questions regarding data protection, please contact: E-mail: direktion@lind-hotel.de, Am Nordtor 1, 33397 Rietberg; Tel. 05244-7001061 +49 5244 700 1061. Below you will find information about what data we collect during your visit to our site and how it is used. If you still have questions, please feel free to contact us at info@lind-hotel.de. You also have the right to complain to the competent supervisory authority in the event of unlawful use of the data. This is: State Commissioner for Data Protection and Freedom of Information Nordrhein-Westfalen Postfach 20 04 44 40102 Düsseldorf Phone: 0211/38424-0 Fax: 0211/38424-10 E-Mail: poststelle@ldi.nrw.de

1. server data collection

When you visit our site, various server statistics are automatically stored, which your browser transmits to our provider’s server. Among other things
  • Name of the retrieved web page
  • File
  • Date and time of retrieval
  • Data volume transferred
  • Message about successful retrieval
  • Browser type together with version
  • the operating system of the user
  • Referrer URL (the previously visited page)
  • IP address and the requesting provider
logged. This data is used for the statistical evaluation of visits to our site and cannot be assigned to specific persons. The legal basis for the data collection is Art. 6 I f DSGVO. This data is not merged with other data sources. The IP address is anonymized. Our legitimate interest in collecting this data is based on the fact that we can use the data to optimize our offer for users, for example by preventing access from malicious sites or optimizing access via certain browsers, and the log of the IP address enables the delivery of the page to the visitor. In principle, you have a right to object to this data collection. This is exceptionally factually out of the question here, as otherwise the use of the page would be impossible. The data will be deleted as soon as they are no longer required for the above-mentioned purposes.

2. use and disclosure of personal data

a. General Insofar as you have provided us with personal data, we use it to answer your inquiries, to advise you and process contracts concluded with you, and for technical administration. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of processing the contract, if this is necessary for billing purposes or if you have given your prior consent. You have the right to revoke your consent at any time with effect for the future, see also 10 on your data subject rights. b. Contract execution In the context of contracts concluded with you for hotel reservations and catering services, we collect and store the personal data you provide, such as name, address, for the purpose of processing the contract, e.g. also for invoicing. Data is passed on to banks in the context of billing. The accounting data is transferred to the tax office and the tax office within the framework of the tax law requirements. The legal basis for the collection and processing of the data in the context of the execution of the contract is Art. 6 I (b) DSGVO. The legal basis for the transfer of data to the tax office and the tax office is Art. 6 I (c) DSGVO. The deletion of this data takes place after the expiry of the applicable statutory retention obligations. Insofar as we are not subject to any statutory retention obligations, the data will be deleted when the purpose ceases to apply. c. Contact form and request by e-mail When using our contact form, we collect and store the name and e-mail address for the purpose of responding to your inquiry. Specifying the phone number for a callback is optional. If you send us a contact request by e-mail, we collect and store the e-mail address and the data contained in the e-mail. The legal basis is Art. 6 I (a) DSGVO, since you consent to the above processing of your data when using the form as well as sending an e-mail. In addition, the legal basis also arises from Art. 6 I (b), since the storage of data is necessary for the fulfillment of a pre-contractual or possibly later contractual relationship. The deletion of the data takes place when the purpose of the storage is no longer applicable, i.e. after answering your e-mail/contact form inquiry or when the matter related to the inquiry has been conclusively clarified. You have the right to revoke the consent given at any time without affecting the lawfulness of the processing carried out on the basis of the consent. For the right to deletion and information, see 10 below on your data subject rights. d. Booking request When you make a hotel booking via our website, we collect certain personal data from you as mandatory information. We need these in order to be able to process your respective booking order. The mandatory information is your name, address, a phone number where you can be reached during the day and the e-mail address. If you order for a third party, we need the first and last name of the guest. The other information is provided by you voluntarily and failure to provide it will have no effect. The data is stored by us for the fulfillment of the contract. The legal basis for the collection and storage of data within the scope of registration is Art. 6 I (a) and Art. 6 I (b) DSGVO in the context of the performance of the contract. Deletion takes place when you unsubscribe from our site or revoke your consent to the use of this data, without affecting the lawfulness of the processing carried out on the basis of your consent, unless legal retention periods, e.g. for invoice records, intervene. In these cases, blocking takes the place of deletion. You have the right to information and the right to object to your data stored by us at any time, see below. Section 10 on your data subject rights. e. (Online) applications If you apply to us for a job advertisement, your personal data such as name, address and telephone number will be collected by us and stored for the duration of the selection process. Your data will be used exclusively by authorized persons of the personnel department or the management for processing within the scope of the selection procedure. Your personal data will not be passed on to third parties. If the specific position for which you are applying has already been awarded to someone else, but your profile makes you a suitable candidate for a later position or for working in a partner or subsidiary company, we will obtain your express consent before storing or forwarding your application any further, unless you have already consented to such storage or forwarding in your application. If you send us an unsolicited application using our general contact e-mail address, the content of your application e-mail may be viewed by unauthorized personnel. There is a requirement that the application documents are immediately forwarded to the HR department unopened and the incoming and forwarding email is deleted. If you would like to rule this out, please contact us by telephone before submitting your unsolicited application so that we can provide you with the contact details of the correct contact person. The legal basis is Art. 6 I (a) DSGVO, as you consent to the above processing of your data when sending the application documents. The deletion takes place when you revoke your consent to the use of this data, without affecting the lawfulness of the processing carried out on the basis of the consent, unless legal retention periods intervene. In these cases, blocking takes the place of deletion. Otherwise, application documents will be deleted after a period of 3 months following the end of the selection process, unless you have expressly agreed to the retention of your application data for future advertisements. You have the right to information and the right to object to your data stored by us at any time, see below. Section 10 on your data subject rights.

3. Cookies

 

Your Borlabs Cookie and Tracking Settings

Open cookie settings This page uses cookies. These are small text files that are stored in your Internet browser (e.g. Firefox, Chrome, Microsoft Explorer/Edge, Safari, etc.) or by it on your computer (i.e. your operating system) when you visit our site. With the help of the cookie, which contains a certain string of characters, our website recognizes your Internet browser when you call it up. We use our own cookies, so-called session cookies. These serve to improve the use of the website and to optimize the presentation of the content for you. The legal basis is Art. 6 I (f). Our legitimate interest results from the fact that with the aforementioned cookies, we merely facilitate the retrievability of the page for you, do not collect any tracking data in the process, and thus there is no interference with your personal rights and fundamental freedoms. You can exclude the acceptance of cookies in your web browser. However, this can possibly lead to impairments in functionality. For your further data subject rights, see 10 below. These cookies are only valid for the duration of your browser session and are deleted when you end your visit to our site. We use cookies from the following third-party providers:

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses so-called “cookies”, see above. Item 3 for the general explanation of cookies. The use of cookies within the scope of Google Analytics is for the purpose of analyzing your use of the website as well as for range measurement. The following cookies are used according to the information provided by Google Inc. when Google Analytics is used. This overview is based on the overview of Google (there in English).
Cookie name Preset deletion period Purpose of use
_utma 2 years after installation/update This cookie is used to distinguish the user and the particular page visit. This cookie is installed when the Javacript library is executed and there is no _utma cookie yet. The cookie is updated every time data is used to Google Analytics.
_utmt 10 Minutes Serves to throttle the request rate
_utmb 30 Minutes after installation/update This cookie is used to determine new visitors/page views. This cookie is installed when the Javacript library is executed and there is no _utma cookie yet. The cookie is updated every time data is used to Google Analytics.
_utmz 6 months after installation/update This cookie stores the origin data or the campaign, which tells us how and from where the respective visitor came to our site. This cookie is installed when the Javacript library is executed and there is no _utma cookie yet. The cookie is updated every time data is used to Google Analytics.
_utmv 2 years after installation/update This cookie is used to store variables adapted to the visitor quality. This cookie is created when a softrware developer uses the _setCustomVar method with a variable customized to the visitor quality. The cookie is updated every time data is used to Google Analytics.
The legal basis for the collection and storage of the data is Art. 6 I (f) DSGVO. Our legitimate interest is based on the fact that we can see from the analysis data, for example, where users abandon the page visit and we can improve our pages for you accordingly or from which countries our page is accessed and we can thus adjust our language selection. We have extended Google Analytics on our website with the code “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking). It is therefore not possible for us to assign the collected analysis data to a specific person. Data transfer to third countries: The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activated IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. The Google LLC. is certified under the US Privacy Shield to ensure a level of data protection appropriate to the GDPR. We have concluded an order processing agreement with Google LLC, under which Google Inc. demonstrates compliance with appropriate and suitable technical and organizational measures to protect your personal data. Objection and deletion: You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on available at the following link. The aforementioned add-on may not be available when accessing our site via browsers of mobile devices In this case, as well as in general, you can therefore alternatively prevent the use and disclosure of data to Google by clicking on this link. Please note that this is a so-called opt-out cookie, which is only valid for www.lind-hotel.de and the respective browser used. If you delete the cookies in your browser history, you must click the link again to object to the use of data when you access our site again. The same applies if you access the page with another browser. The data collected with Google Analytics is deleted after 14 months. You can find more information about data protection at Google Analytics at https://support.google.com/analytics/answer/6004245?hl=de. You have the right to access and object to your data stored by us at any time, see 10 below on your data subject rights.

5. Google Maps

This site uses the map service Google Maps of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). If you view our location via Google Maps, this service may collect data from you. Details can be found in the terms of use of Maps as well as the privacy policy of “Google”. The legal basis for the collection and storage of the data is Art. 6 I (f) DSGVO. Our legitimate interest is based on the fact that we can thus make it easier for you to find our premises.

6. Google Fonts

External fonts in the form of Google Fonts are used on this website for the uniform display of fonts. Google Fonts is a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; (“Google”). When you visit our site, your browser loads the required web fonts directly from a Google server into your browser cache in order to display texts and fonts correctly. This transmits to the server which of our Internet pages you have visited. Also, the IP address of the browser of the end device of the visitor of these web pages is stored by Google. If your browser does not support web fonts, a default font is used by your computer. The legal basis for the use of Google Fonts is Art. 6 I (f) DSGVO. Our legitimate interest arises from the fact that we can show you the presentation of the fonts in a uniform form. The Google LLC. is certified under the US Privacy Shield to ensure a level of data protection appropriate to the GDPR. We have concluded an order processing agreement with Google LLC, under which Google Inc. demonstrates compliance with appropriate and suitable technical and organizational measures to protect your personal data. Objection If you, as a visitor to our website, do not wish to use the Google Fonts function and thus also wish to prevent the transmission of your IP address to Google, you can, for example, use a browser add-on such as NoScript or Ghostery for Firefox to prevent connections to fonts.googleapis.com. In this case, however, it could be that the use of our website is not fully possible. For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google’s privacy policy: https://www.google.com/policies/privacy/ You have the right to access and object to your data stored by us at any time, see 10 below on your data subject rights.

7. YouTube

On this page, videos from third-party providers are embedded as content via the video portal “YouTube” of YouTube LLC with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. By clicking on a video and the associated use of YouTube, your data may be processed by “YouTube”. If you are logged in with your user account at “Google/YouTube” at the same time as retrieving the video, YouTube can track from which subpage of our website the video is retrieved. If you would like to prevent this data collection, please log out of YouTube before visiting our site or viewing the video. Details can be found in the terms of use of “YouTube” and, since “YouTube” is a “Google” company, in the privacy policy of “Google”. The legal basis is Art. 6 I (f) DSGVO. Our legitimate interest arises from the fact that by embedding the videos we offer you an informative added value about our activities or about information of professional interest to you. For our part, no data is stored from you in the process. If you want to completely prevent Google from collecting data, you should refrain from viewing the videos. By embedding and retrieving the videos, there is no interference with your fundamental freedoms.

8. Newsletter

With our newsletter we inform you regularly about special accommodation offers and arrangements of our hotel. If you would like to receive the offered newsletter, we need from you, in addition to ticking the appropriate option in the order process or in our newsletter form, a valid email address. We will then send you a confirmation email to verify your email address and request to receive the newsletter. We store the IP address for verification of your registration, both during registration and activation of the confirmation link In addition, we store the date and time of registration, the e-mail address provided and the date and time of activation of the link in the confirmation e-mail for legally secure proof of your registration. You can object to receiving further newsletters at any time by clicking on a link at the end of each newsletter, without incurring any costs other than the transmission costs according to the basic rates. You may also send an email to us at info@lind-hotel.de with the appropriate request to be removed from the mailing list. The legal basis for the collection and processing of your data for newsletter marketing is Art. 6 I (a) DSGVO as a result of your express consent. The conditions for consent and its revocation have their legal basis in Art. 7 DSGVO. The data will be deleted immediately after you unsubscribe from our newsletter. You have the right to information and the right to object to your data stored by us at any time, see below. Section 10 on your data subject rights.

9. Facebook-Fanpage

For the purpose of exchanging information with our customers and for the purpose of advertising new products or services as well as for general information about our company and its employees, we operate a so-called Facebook fan page. Customers and interested parties can join this by clicking the “Like” button and thus regularly receive information from our company in their news feed on Facebook. We would like to point out that you use this Facebook fan page and its functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, liking). For the operation of our Facebook fan page, we use the technical platform and services of Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. When you visit our Facebook fan page, Facebook collects, among other things, your IP address and other information that is available in the form of cookies on your PC. Facebook’s cookie policy can be found here: https://www.facebook.com/policies/cookies/. This information is used to provide us, as operators of the Facebook pages, with statistical information about the use of the Facebook fan page. For more information, Facebook provides the following link: http://de.facebook.com/help/pages/insights. The data collected about you in this context is used by Facebook Ltd . processed and, where applicable, transferred to countries outside the European Union. Facebook describes in general terms what information it receives and how it is used in its data rights policy. There you will also find information on how to contact Facebook as well as on the setting options for advertisements. The data policy is available at the following link: https://www.facebook.com/privacy/explanation. In what way Facebook uses the data from the visit of Facebook pages for its own purposes, to what extent activities on the Facebook fan page are assigned to individual users, how long Facebook stores this data and whether data from a visit to the Facebook fan page is passed on to third parties, is not conclusively and clearly stated by Facebook and is not known to us. Facebook Ltd. is able to track that you have visited our fan page and how you have used it based on the cookies it uses and the information it collects. This also applies to all other Facebook pages as well as to the use of social share buttons if they are integrated on our website. Based on this data, content or advertising can be offered tailored to you. If you want to avoid this, you should log out of Facebook or disable the “stay logged in” feature, delete the cookies present on your device, and exit and restart your browser. In this way, Facebook information through which you can be directly identified will be deleted. This allows you to use our Facebook fan page without revealing your Facebook identifier, but your IP address will also be collected and cookies will be set again. You can exclude the acceptance of cookies in your web browser. However, this can possibly lead to impairments in functionality. When you access interactive features of the page (Like, Comment, Share, News, etc.), a Facebook login screen appears. After a possible login, you will again be recognizable to Facebook as a specific user. For information on how to manage or delete information that we have about you, please see Facebook’s Data Policy. As the provider of our Facebook fan page, we do not collect or process any data ourselves. For more information about Facebook and other social networks and how you can protect your data in the privacy settings, see for example. onyoungdata.de. The legal basis for the use of the Facebook fan page is Art. 6 I (f) DSGVO. Our legitimate interest is based on the fact that we enable customers to have a direct exchange with our company via this social media service, also for complaints, and thus constantly optimize our service. For your data subject rights, see section 10 below.

10. rights of data subjects

a, Information rights You have the right at any time to free information about the personal data we have stored about you. You can request information about the following. We have to provide the information within one month: (1) the purposes for which the personal data are processed; (2) the categories of personal data which are processed; (3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed; (4) the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration; (5) the existence of a right to rectify or erase the personal data concerning you, a right to have the controller restrict the processing, or a right to object to such processing; (6) the existence of a right of appeal to a supervisory authority; (7) any available information on the origin of the data, if the personal data are not collected from the data subject; (8) the existence of automated decision making including profiling pursuant to Art.22 (1) and (4) of the DSGVO and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject. We would like to point out that such automated decision-making processes do not take place on our part. (9) whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art.46 DSGVO in connection with the transfer. b, Right to rectification You have the right to request that we correct any inaccurate personal data relating to you or complete any incomplete personal data without undue delay. c, Right to deletion Entitlement to deletion You have the right to have the personal data concerning you deleted without delay, and we are obliged to delete this data without delay if one of the following reasons applies: (1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed. (2) You revoke your consent on which the processing according to Art. 6 I (a) was based and there is no other legal basis for the processing. (3) They shall lay down pursuant to Article 21 I DSGVO against the processing of your data, which we collect on the basis of our legitimate interests as set out (e.g. Google Analytics), and there are no overriding legitimate grounds for the processing, or you object pursuant to Article 21 I DSGVO. Art.21 II DSGVO against processing in the context of direct marketing. (4) The personal data concerning you has been processed by us unlawfully, for example without consent or without legitimate interests. (5) The deletion of the personal data concerning you is necessary to comply with a legal obligation we have under Union or German law. (6) The data has been processed within the framework of information society services offered to you as a minor pursuant to Art.8 ADSGVO collected. If we have published personal data of yours and we are obliged to delete it for one of the aforementioned reasons, we will inform the companies on whose websites the data was published of your request for deletion in an appropriate manner and explain that you, as the data subject, have requested us to delete all links to this data and to delete all copies or replications. Exceptions The right to erasure does not exist insofar as the processing is necessary to (1) to exercise the right to freedom of expression and information; (2) for compliance with a legal obligation which requires processing under Union or German law, e.g. in the context of tax retention obligations, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us; (3) for reasons of public interest in the field of public health pursuant to Art. Art.9 II (h) and (i) and Art.9 III DSGVO; (4) for archival purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Art.89 (I) DSGVO, insofar as the right to erasure is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or (5) to assert, exercise or defend legal claims, e.g. in legal proceedings. d, Right to restriction of data processing You have the right to request us to restrict processing if one of the following conditions is met: (1) If you dispute the accuracy of the personal data, for a period of time that allows us to verify the accuracy of the personal data, (2) If the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data. (3) If we no longer need the personal data for the purposes of processing, but you needed it for the assertion, exercise or defense of legal claims. (4) If you have objected to the processing of your personal data that we collect on the basis of our stated legitimate interests (e.g. Google Analytics), as long as it has not yet been determined whether our legitimate reasons outweigh your rights. If processing has been restricted in accordance with the aforementioned grounds, this personal data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person (GmbH, AG, etc.) or for reasons of an important public interest of the Union or a Member State. If you have obtained the restriction of processing, you will be informed by us before the restriction is lifted. e,Notification requirement If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients. f, Right of transferability You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. You also have the right to transfer this data to another company without hindrance from us, provided that (1) the processing is based on consent pursuant to Art. 6 (I) DSGVO or on a contract according to Art.6 I (b) DSGVO is based and (2) the processing is carried out with the aid of automated procedures. In exercising this right, you also have the right to have the personal data concerning you transferred directly from us to another company, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us. g, Right of objection You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 I (e) – processing necessary for performance of a task carried out in the public interest or in the public interest (f) DSGVO – processing is carried out under demonstration of our legitimate interest, e.g. in online marketing; this also applies to profiling based on these provisions. We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims. If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications. h, Right to revoke the declaration of consent under data protection law You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. i, Contact person for data subject rights To the extent that we do not enable you to exercise your rights directly within the scope of processing, please contact Denis Jacob, e-mail: denis.jacob@lind-hotel.de, Am Nordtor 1, 33397 Rietberg; +49 5244 700 1061.

11. Google ReCaptcha

We integrate the function for the recognition of bots, e.g. for entries in online forms (“ReCaptcha”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This may involve a data transfer of your IP address to Google LLC. likewise, two cookies are set, one (“2NID”) with 6 months duration and one (“Consent”) with 20 years duration. The Google LLC. is certified under the US Privacy Shield to ensure a level of data protection appropriate to the GDPR. For more information on whether and which data is collected in this process, please refer to Google’s privacy policy. Legal basis for our use of the Google ReCaptcha function ist Art.6 I (f) DSGVO.Our legitimate interest is to protect our forms from abuse by bots. You can exclude the acceptance of cookies in your web browser. However, this can possibly lead to impairments in functionality. You can also object by deleting all cookies set in your browser. In addition, you can object to usage-based advertising here. For your further data subject rights, see section 10 above. Version May 2018

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